Account Management

At Gaelic Telecom Business we appoint individual Account Managers to each of our clients. This results in the client having one point of contact to ensure that their queries are resolved with the utmost efficiency.

This creates a strong relationship which we realise is essential in day to day business activities. The Gaelic Telecom account manager realises the specific needs for that particular business and tailors our services to fit.

Values of Gaelic Telecom account managers include:

• We will offer you one designated point of contact for all your telecoms queries ensuring you the quickest resolution.
• Our account managers will conduct line analysis, rates analysis and personally handle your queries.
• We will proactively contact you to ensure our service meets your expectations.
• Your account manager will constantly update you on new product offers and advise you on how to get the most cost effective service.
• Your account manager will recognise your specific business needs.